Two weeks earlier, my son, Ben, had got in touch. He’d moved to England with his mum when he was three and it had been 13 years since I’d   (1)    seen him. So imagine my  (2)    when he emailed me saying he wanted to come to visit me.

I was  (3)   ! I arrived early at Byron Bay where we were supposed to  (4)    . The bay was   (5)    in sunshine, and there was a group of kayakers around 150m off the shore. Getting a little  (6)   , I realized one kayak (皮划艇) was in  (7)   . “Something’s not   (8)   !” I took off my T-shirt and   (9)    into the water. I saw there were two instructors on board and a man lying across the middle. He was   (10)    violently. Linking arms with one of the instructors, I helped   (11)   the young man out of the water. He was unconscious and as I looked at his face, something   (12)    to me. Those brown eyes were very  (13)   . “What’s his name?” I asked the instructor. “Ben,” he replied, and immediately I  (14)   . That stranger was my son!

The instructors called for an ambulance.   (15)   , after a brief stay in hospital, Ben was well enough to be allowed to   (16)    and later the family met up for dinner. We chatted about everything and then Ben   (17)   to me. “I just want to say thank you,” he said. “You  (18)    my life!”

I still can’t believe what a   (19)    it was. I’m just so glad I was there   (20)    to help my son.

When most of us get a text message on our cell phone from an unknown person, we usually say ＂sorry,  (1)  number!＂ and move on. But when Dennis Williams  (2)   a text that clearly wasn’t intended for him, he did something   (3)  .

   On March 19, Dennis got a group text  (4)   him that a couple he didn’t know were at the hospital, waiting for the  (5)   of a baby.

   ＂Congratulations! But I think someone was mistaken,＂ Dennis  (6)  . The baby was born and update texts were  (7)  quickly from the overjoyed grandmother, Teresa. In her  (8)  , she didn’t seem to realize that she was  (9)   the baby’s photos with a complete stranger. ＂Well, I don’t   (10)   you all but I will get there to take pictures with the baby,＂ replied Dennis before asking which room the new   (11)  were in.

   Much to the family’s surprise, Dennis stuck to his   (12)  ! He turned up at the hospital   (13)   gifts for the new mother Lindsey and her baby boy. Lindsey’s husband was totally   (14)   by the unexpected visit. ＂I don’t think we would have randomly invited him over but we  (15)   it and the gifts.＂

   Teresa  (16)   a photo of the chance meeting on a social networking website  (17)   by the touching words: ＂What a   (18)   this young man was to our family! He was so  (19)  and kind to do this.＂ The post has since gained the  (20)  of social media users all over the world, receiving more than 184,000 shares and 61,500 likes in just three days.

  No one is born a winner. People make themselves into winners by their own  (1)  

I learned this lesson from a(n)   (2)   many years ago. I took the head  (3)  job at a school in Baxley, Georgia. It was a small school with a weak football program.

It was a tradition for the schoolˈs old team to play against the  (4)   team at the end of spring practice. The old team had no coach, and they didnˈt even practice to   (5)  the game. Being the coach of the new team, I was excited because I knew we were going to win, but to my disappointment we were defeated. I couldnˈt   (6)  I had got into such a situation. Thinking hard about it, I came to  (7)  that my team might not be the number one team in Georgia, but they were  (8)  me. I had to change my  (9)  about their ability and potential.

I started doing anything I could to help them build a little  (10)  .Most important, I began to treat them like   (11)  .That summer, When the other teams enjoyed their  (12)  ,we met every day and  (13)  passing and kicking the football.

Six months after suffering our  (14)  on the spring practice field, we won our first game and our second, and continued to  (15)  .Finally, we faced the number one team in the state. I felt that it would be a  (16)  for us even if we lost the game. But that wasnˈt what happened. My boys beat the best team in Georgia, giving me one of the greatest  (17)  of my life！

From the experience I learnt a lot about how the attitude of the leader can  (18)  the members of a team. Instead of seeing my boys as losers, I pushed and  (19)  them. I helped them to see themselves  (20)  ,and they built themselves into winners.

Winners are made, but born.

Hundreds of people have formed impressions of you through that little device（装置）on your desk．And they’ve never actually 　(1)　you．Everything they know about you 　(2)　through this device，sometimes from hundreds of miles away． 　(3)　hey feel they can know you 　(4)　from the sound of your voice．That’s how powerful the 　(5)　is Powerful，yes，but not always 　(6)　．For years I dealt with my travel agent only by phone．Rani，my faceless agent whom I’d never met 　(7)　，got me rock﹣bottom prices on airfares，cars，and hotels．But her cold voice really 　(8)　me．I sometimes wished to 　(9)　another agent．

One morning，I had to　(10)　an immediate flight home for a family emergency．I ran into Rani’s office 　(11)　．The woman sitting at the desk，　(12)　my madness，sympathetically jumped up．She gave me a 　(13)　smile，nodded while listening patiently，and then printed out the 　(14)　immediately．“What a wonderful lady!” I thought．

Rushing out 　(15)　I called out over my shoulder，“By the way，what’s your name？”“I’m Rani，”she said．I turned around and saw a 　(16)　woman with a big smile on her face waving to wish me a safe trip．I was 　(17)　! Why had I thought she was cold？Rani was，well，so　(18)　．

Sitting back in the car on the way to the airport，I figured it all out．Rani’s 　(19)　﹣her warm smile，her nods，her ‘I’m here for you’ 　(20)　﹣were all silent signals that didn’t travel through wires.